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A leading private health company is under investigation by the Care Quality Commission for providing an "unsafe" out-of-hours GP service, after complaints from whistleblowers.
Serco, which runs a range of outsourced services and is well-placed to win more contracts under recent reforms of the NHS, was subject to an unannounced inspection by the watchdogs in Cornwall last month.
Paul Forden, Serco's Managing Director of Clinical Services said today that these allegations had been previously raised, investigated and found to be false.
"We have had some starting problems, we’ve fixed them, we’ve brought many new clinicians into Cornwall, and I believe it’s a very safe service," he said.
The firm also faces accusations it manipulated figures where it had failed to meet targets.
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26/05/2012 on PM, BBC Radio 4
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