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Train compensation kept by private firms

Train compensation kept by private firms
Private rail firms are failing to pass on £100m of compensation for late trains to customers. Private train operators are able to claim the money from the track operator Network Rail for problems on the line which cause delays. In the last year train operators received £172m from Network Rail for delays, but figures from eight of the private rail franchisees showed they only passed on £10m to passengers.

Green Box: Train compensation kept by private firmsClick to open

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