As told to Emilio Casalicchio

Charlie Browne did not know anything about Hansard before she applied for a vacancy. Now more than four years into the job, she cannot imagine a position she would enjoy as much

The role of House of Commons Librarian is multi-faceted. From planning for the restoration and renewal to the Palace of Westminster to providing an essential service to MPs, Penny Young is busy as ever

Sam Mason is a parliamentary researcher for crossbench peer Baroness Caroline Cox. From a close shave in rural Nigeria to pencil pushing in Westminster, no two days are the same

Thousands of people work in the Palace of Westminster to keep the heart of our democracy beating. In the first of a new series, we hear from locksmith Peter Wosahlo on managing the estimated 25,000 locks on the Estate